Clahvay LLC
Privacy Policy
Effective Date: July 1, 2025
1. Introduction
Clahvay LLC ("we," "us," or "our") is committed to protecting the privacy and personal information of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [www.yourwebsite.com] or sign up for our text messaging communications.
By using our website or signing up for text messages, you agree to the terms of this Privacy Policy. Please read it carefully.
2. Information We Collect
2a. Information You Provide Directly
When you sign up for our text messaging program, enroll in classes, or contact us, we may collect:
- Your full name
- Phone number (mobile)
- Email address
- Student name and age (if enrolling a child)
- Emergency contact information
- Payment information (processed securely through a third-party processor — not collected via text signup)
2b. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website or search terms
- Device type and operating system
3. Text Messaging (SMS) Program
3a. How to Opt In
By providing your name, email address, and mobile phone number and checking the opt-in box on our website sign-up form, you consent to receive recurring automated text messages from Clahvay LLC. Message frequency varies. Standard message and data rates may apply.
3b. Types of Messages We Send
Once enrolled in our SMS program, you may receive messages about:
- Class schedules, cancellations, and changes
- Recital and performance announcements
- Registration reminders and enrollment deadlines
- Studio closures and holiday schedules
- Promotions and special events
3c. How to Opt Out
You may opt out of our text messaging program at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. You may also contact us directly to be removed from our list.
To re-enroll after opting out, text START to the same number or sign up again on our website.
3d. Help
For help with our text messaging program, reply HELP to any message or contact us at [your@email.com] or [Your Phone Number].
3e. Data Sharing — SMS
We do not sell, rent, or share your mobile phone number or any personal information collected through our SMS program with third parties for their marketing purposes. Your phone number will only be used to send you messages as described above.
4. How We Use Your Information
We use the information we collect to:
- Communicate with you about classes, schedules, and studio news
- Process enrollment and payments
- Send text messages you have opted into
- Respond to your questions and inquiries
- Improve our website and services
- Comply with legal obligations
5. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors (e.g., to securely handle tuition payments)
- SMS/text messaging platform providers (solely to deliver messages you have opted into)
- Website hosting and analytics providers
- Law enforcement or government agencies when required by law
All third-party service providers are contractually required to keep your information confidential and use it only for the services they provide to us.
6. Children's Privacy
We enroll students of all ages at Clahvay LLC, including minors. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
All information for minor students is collected from a parent or guardian. If you believe we have collected information from a child without proper consent, please contact us immediately.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.
8. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to certain legal exceptions
- Opt out of text messages at any time (reply STOP)
- Opt out of marketing emails at any time (click "Unsubscribe" in any email)
To exercise any of these rights, contact us at [your@email.com]. As a Georgia-based business, we comply with applicable Georgia state privacy laws. Residents with questions about their rights are encouraged to contact us directly.
9. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. You can set your browser to refuse all or some cookies; however, some features of our site may not function properly without them.
10. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website or text messaging program after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Clahvay LLC
3316 S Cobb Drive, Georgia
Phone: 888-313-2012
Email: dance@clahvay.com
Website: clahvay.com